So you fail, so what... Now, bounce back!
"So you fail, so what... Now, bounce back!" was the title of one of my favorite articles in the 90s. It tells the story of Sergio Zyman, marketing Director of Coca Cola who introduced New Coke. Do you remember? The cover story in Fortune Magazine from May 1, 1995 starts with "if ever there were a failure destined to kill a career, New Coke was it." Sergio was then the marketing man behind one of the most disastrous product launches in the 20th century. After leading successfully the introduction of diet Coke, he proposed to replace the classic Coke with a better-tasting cola, label it "New Coke," and, probably his greatest error, not leave the old Coke on the market. Alter this project, he left the company. Nevertheless, seven years later he came back with a promotion. Goizueta, Coca Cola´s CEO at the time, argued that: "We became uncompetitive by not being tolerant of mistakes." The article mentions other...